Write a reply letter to the following letter of complaint. Jalan Proklamasi Blok J No.9 Palembang 301237 2 May 2007 The Manager Achilles Footwear Jalan Cemara N
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Write a reply letter to the following letter of complaint.
Jalan Proklamasi Blok J No.9
Palembang 301237
2 May 2007
The Manager
Achilles Footwear
Jalan Cemara No.39
Palembang 30245
Dear Sir/Madam,
Defective Shoes
I am writing to complain about a pair of shoes which I purchased last week from your shop.
Your sales assistant recommended these shoes for walking. Although she said they had non-slip soles and were fully waterproof, my feet were soaked when I wore them in the rain yesterday.
I enclose the receipt for Rp 185,000 and would appreciate a refund or a pair of genuine waterproof walking shoes as replacement.
Yours faithfully,
Pandu Kurniawan
Jalan Proklamasi Blok J No.9
Palembang 301237
2 May 2007
The Manager
Achilles Footwear
Jalan Cemara No.39
Palembang 30245
Dear Sir/Madam,
Defective Shoes
I am writing to complain about a pair of shoes which I purchased last week from your shop.
Your sales assistant recommended these shoes for walking. Although she said they had non-slip soles and were fully waterproof, my feet were soaked when I wore them in the rain yesterday.
I enclose the receipt for Rp 185,000 and would appreciate a refund or a pair of genuine waterproof walking shoes as replacement.
Yours faithfully,
Pandu Kurniawan
1 Jawaban
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1. Jawaban DindaBintang1
Tuliskan surat balasan ke surat keluhan berikut.
Jalan Proklamasi Blok J No.9
Palembang 301237
2 Mei 2007
Manajer
Alas Kaki Achilles
Jalan Cemara No.39
Palembang 30245
Dear Sir / Madam,
Sepatu yang rusak
Saya menulis untuk mengeluh tentang sepasang sepatu yang saya beli minggu lalu dari toko Anda.
Asisten penjualan Anda merekomendasikan sepatu ini untuk berjalan kaki. Meskipun dia mengatakan bahwa mereka memiliki sol tanpa slip dan benar-benar tahan air, kakiku basah kuyup saat aku memakainya dalam hujan kemarin.
Saya melampirkan tanda terima sebesar Rp 185.000 dan akan menghargai pengembalian uang atau sepasang sepatu berjalan tahan air asli sebagai pengganti.
Salam sejahtera,
Pandu Kurniawan